Customer complaints

You can make a complaint by email or by sending a letter to our address.

Email: complaints@woking.gov.uk

Write to: 

Complaints
Woking Borough Council
Civic Offices
Gloucester Square
Woking
Surrey
GU21 6YL

If you need help with making a complaint, contact us and we will try to provide the help that you need.

Telephone: 01483 755 855

All formal complaints that we receive are stored in our central register. We will accept a complaint unless there is a valid reason not to do so.