Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Register for council housing
What the housing register is, who can apply, how to apply, appeal a decision, how housing is allocated.
Appeal a housing register decision
Applications are assessed based on personal circumstances and housing needs.
You can appeal against our decision and request for a review.
The housing allocation policy details:
- how we assess your application
- your right to appeal against any decision made by us
- our complaints procedure
For more information, go to the Housing Allocations Policy.