Essential works to our phone payments system
We're carrying out essential works to our phone system. As a result there may be temporary disruption to our phone payments. During this, you can still make payments online.
Privacy notices
Our corporate privacy notice on how we handle and share your personal information, including privacy notices for specific services.
Anti-social behaviour privacy notice
If you contact the Community Safety team about a suspected case of anti-social behaviour, we (Woking Borough Council) will collect your personal data. Our basis for doing so is our statutory function to tackle anti-social behaviour in the borough.
We will use your personal data, as well as that of people you refer to, for the purpose of responding to the case of suspected anti-social behaviour you report. We will not use it for any other purposes unless the law allows us to do so.
In order to carry this out, the personal data that is part of your report including your own might be received from and shared with a number of trusted partners:
- Surrey Police
- Women’s Support Centre
- York Road Project
- Woking Community Mental Health Recovery Service
- Catalyst (Drug and Alcohol Service)
- Access (Drug and Alcohol Service)
- Surrey CC Family Services
- SCC Adult Services
- SCC Children's Services
- National Probation Service
- Sussex, Surrey & Kent CRC
- Surrey Fire & Rescue Service
- Accent Group Housing
- Thames Valley Housing
- councillors
We will not share the personal data that is part of your report with any other organisations unless the law allows us to do so.
In order to fulfil our safeguarding obligations, we will keep the personal data that is part of your report for up to 35 years after you last contact us. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.