Essential works to our phone payments system
We're carrying out essential works to our phone system. As a result there may be temporary disruption to our phone payments. During this, you can still make payments online.
Privacy notices
Our corporate privacy notice on how we handle and share your personal information, including privacy notices for specific services.
Business rates privacy notice
In order to administer the billing, collection and recovery of business rates and to prevent and detect fraud, we need to use some of your personal data. In the process, it might be shared with:
- government departments and agencies
- IT software providers who we use to store your personal data
- a printing company, who we use to print your business rates bill
- HM Courts, solicitors, tracing agencies, credit agencies, enforcement agents and insolvency practitioners
This list is not exhaustive – other organisations may receive your personal data if the law allows us to do so. We will hold your personal data for no longer than 7 years after your last payment. You can ask us to access or to rectify the personal data we have about you by contacting us.