Handyperson service

Handyperson service

Our handyperson service, managed by the Homelink team, is available to help those who are elderly, disabled or vulnerable. The service carries out minor adaptations and repairs to make you feel safer and more secure at home.

To benefit from the service, you must be the owner occupier or live with a relative. For tenants, we can only help if the work would normally be your responsibility, rather than your landlord’s.

The Homelink handyperson can provide:

  • minor aids and adaptations, such as grab and banister rails, to help you get around.
  • fitting of half steps and galvanised rails by your front or back doors, to help you access your home more easily.
  • home security work, including key safes, door chains and spy holes.
  • home safety work to help prevent the risk of falls, such as securing rugs, trailing wires or carpets.
  • fitting of smoke detectors.
  • electrical jobs such as changing light pendants, installing or replacing an extractor fan, installing or relocating a telephone extension.
  • plumbing work such as replacing taps or washers.
  • small DIY jobs including changing light bulbs, hanging curtains or blinds, putting up shelves, changing toilet seats, assembling small items of furniture and draught proofing. (In these cases, you would normally provide the materials and we would charge for the labour. If the handyperson provides the materials, you will be charged for these as well as for labour.)

Appointments can be made for a morning or afternoon on an agreed date. We do not provide an out of hours, emergency service or specific appointment times.

Charges

Safety and security work

  • Free of charge: installation of grab rails, handrails and half steps.

Depending on how much work is required and if we need to supply the items and/or materials to complete the works, we may charge a small cost.

General DIY

  • £20 per hour or part hour (no VAT) if you receive a means tested benefit.
  • £30 per hour or part hour (no VAT) if you do not receive a benefit.

You will need to provide the required items and/or materials for the works. If these are not provided, there will be an additional charge for the purchase of the required items.

Jobs must not take more than three hours to complete and we do not undertake works which require working at heights (eg gutters).

Electrical work

  • £25 per hour or part hour (including VAT) if you receive a means tested benefit.
  • £45 per hour or part hour (including VAT) if you do not receive any benefits.

There will be an additional charge for items and/or materials required to complete the works.

Jobs must take no more than three hours work.

Plumbing work

  • £25 per hour or part hour (including VAT) if you receive a means tested benefit.
  • £30 per hour or part hour (including VAT) if you do not receive any benefits.

There will be an additional charge for items and/or materials required to complete the works.

Jobs must take no more than three hours work.

Free of charge works

Any works recommended by a palliative care nurse or via Woking Hospice, a health professional in order to get you home from hospital, or any works carried out through the dementia friendly service, will be undertaken free of charge.

If you are one of our Careline clients and require a key safe to be fitted, this will also be provided free of charge.

Contact us

Email: home.independence@woking.gov.uk
Phone: 01483 743 668