The Civic Offices are open for essential appointments

The Civic Offices have reopened to the public for essential and pre-booked appointments only. For more information on how to access council services and contact us, click the link below.

Find out more


  • Community safety How to report issues and information on CCTV, anti-social behaviour, domestic abuse and community safety schemes
  • Neighbourhood team Find your local neighbourhood officer and how to report common neighbourhood issues
  • Centres for the community Located in Byfleet, Knaphill, Sheerwater and Westfield, our centres offer a range of support services and events
  • Family centres Support centres and services for local families with children aged 0 to 11 years old
  • Volunteering Voluntary opportunities available in your local community
  • Community transport The Bustler service offers a door to door service for people suffering from mobility issues
  • Public toilets Where our public toilets are located around the borough
  • Grants for the community Grant funding schemes available to support local community organisations and initiatives
  • Young people's civic awards Annual awards for young people who make an outstanding contribution to the community
  • Emergencies and adverse weather How we prepare for and manage emergencies and useful adverse weather advice
  • Armed forces support How we support armed forces personnel and families
  • Street naming and numbering Change an existing or apply for a new address, postcode and street name plate