Essential works to our phone payments system
We're carrying out essential works to our phone system. As a result there may be temporary disruption to our phone payments. During this, you can still make payments online.
Personal alarms and sensors in your home (Careline)
Careline is a personal alarm service that lets you call for help at the touch of a button.
Careline consists of a digital alarm unit that is installed in your home, and an alarm button that can be worn discreetly around your neck. It also supports a range of telecare sensors for a complete peace of mind.
Careline costs from £7.67 per week. This pays for:
- the digital alarm unit
- the alarm button (worn as a pendant)
- 24 hour monitoring
You can try our Careline service for free. We offer all Woking borough residents a six-week trial.
You can apply for the Careline service using the online form below:
Contact us to arrange a free no obligation demonstration or six-week free trial.
Telephone: 01483 743 668
Email: careline@woking.gov.uk
You may also be interested in our service to install smart technology for your home (Careline Plus).
Extra support to stay independent
Our Careline service provides more than a personal safety system and 24/7 monitoring service. We identify extra support solutions aimed at improving your safety, independence and overall wellbeing.
When installing a Careline system at a property, our qualified assessor will ensure it functions in all areas including outbuildings. They will also identify any safety concerns and organise the installation of personal independence items, such as:
- bannister rails
- raised toilet seats
- chair raisers
- grab rails