Community meals

We deliver meals hot nutritious meals seven days a week. There's no contact or minimum order amount, you can simply order our meals as and when you need them.

In addition to delivering you a hot lunchtime meal and dessert, we can also drop-off a teatime sandwich and breakfast for the following morning. We cater for special dietary needs including Halal, gluten free, and softer meals.

Should you prefer to eat your hot meal in the evening or will not be in for your normal delivery, we can offer a frozen drop instead.  In addition, the driver can plate meals and carry out a wellbeing check that provides extra support and reassurance to families.

Our community meals customers

People who use our service are typically:

  • unable to cook for themselves and no one else is available to do so
  • not motivated to cook and in danger of malnutrition
  • unaware of the time or the need to eat regular meals
  • unable to shop for groceries and meal ingredients.
  • caring for someone and who would be assisted by meal preparation.

How to apply

Applications for this service can be made by you or anyone involved in your care.

Apply online for the community meals service

If you require help with your application, please contact us by phone or email. We may be able to organise a time for a member of our team to visit your home and complete the form on your behalf.

Two day free trial

New customers can try the service for free. To organise a trial, please call 01483 743668 or email community.meals@woking.gov.uk. Quote the code WP01 to claim your free trial. 

Key safe

We now provide a key safe service alongside the community meals service.

A key safe is a strong mechanical metal box in which you can securely store the keys to your front door. It is installed on to the outside brick or concrete of your property and your keys are accessed by a combination code. This code will only be known to you and anyone with access to your property.

This service is provided and fitted free of charge.

You can register for the key safe service within the application form or by contacting the community meals team.

Meal deliveries

Daily deliveries are made between 11.30pm and 2pm depending on the area. Please be aware that we're unable to leave hot meals if you're not at home.

To enjoy the hot meal at its best, it should be eaten as soon as it arrives and should not be reheated later in the day.

Menus and costs (from 1 January 2024)

  • The lunch time meal consists of a hot main course or choice of freshly made salad and choice of dessert, which costs £6.98 weekdays and £7.09 weekends.
  • The teatime meal costs £3.32, which includes a sandwich and a piece of cake, fresh fruit or yoghurt.
  • The breakfast pack includes a baked croissant with butter and jam, or a box of cereal with milk and a choice of juice for £1.58.
  • We also offer additional soups at a cost of £1.75 and a range of additional drinks and fruit options for 85p*.

Teatime and breakfast meals are delivered at the same time as the lunchtime meal and should be stored in a refrigerator until it is eaten.

We have a range of menus for various dietary needs including Halal, Kosher, texture modified, vegan, vegetarian and allergen free.

We are now also able to deliver the soup, main course and dessert options, as a frozen meal for those who may want to eat later in the day or need to attend hospital appointments.

Payment

Our preferred payment method is by direct debit. An invoice will be sent to your home each month for the previous month's meals. This is usually posted around the 10th day of each month.

Pay online for your community meals service

Community meals at our centres for the community

Lunchtime meals are also available every weekday at The Vyne, Hale End Court and Brockhill centres. There are a good choice of meals, both hot and cold, and special dietary requirements can be catered for.

Contact us

Please contact us if you have any questions or if you would like to set up or discuss your deliveries. Our office hours are 9am to 3pm Monday to Thursday and 9am to 2pm on a Friday. An answer machine service operates outside of these hours. Any cancellations after 2pm Friday for weekends and bank holidays will be charged for.

Phone: 01483 743668

Email: community.meals@woking.gov.uk