Financial one-off payments

Many of us are concerned about the rising costs of everyday essentials such as energy, food, and other household expenses. If you’re struggling with the cost of living, this webpage aims to highlight support available and advice to lower your bills.

Help for households

The government is providing further support for households, including £400 off energy bills for all households from this October, and a cost of living payment of £650 for households on means tested benefits, including Universal Credit, Pension Credit and Tax Credits. 

View the help for households website

Cost of living payment

Households on means tested benefits, including Universal Credit, Pension Credit and Tax Credits, will receive a payment of £650 this year. This will be made automatically in two instalments, one in summer and another in the autumn. This is in addition to the £400 discount on energy bills. 

Find out more about the cost of living payment

Disability cost of living payment

From 20 September 2022, 6 million people who are paid certain disability benefits will receive an automatic one-off £150 payment. The payment will help disabled people with the rising cost of living acknowledging the higher disability-related costs they often face, such as care and mobility needs.

This is in addition to the £650 cost of living payment for disabled people who also receive means tested benefits.

Check if you’re eligible for the disability cost of living payment

Pensioner cost of living payment

In the winter months pensioners can get between £100 and £300 to help pay heating bills.

This winter, they will also receive an extra one-off £300 pensioner cost of living payment, which will be paid as an automatic top-up to the winter fuel payment. 

Check if you’re eligible for the winter fuel payment

Council Tax energy rebate

We have already distributed the £150 non-repayable energy rebate for households living in Council Tax bands A to D. This was paid out automatically to residents who pay their Council Tax by direct debit and to the bank accounts of those residents who applied online.

If you have not received your Council Tax energy rebate payment and believe you should have, please get in contact at energyrebate@woking.gov.uk 

The government has also provided funding for billing authorities to operate a discretionary fund for households in need who would not otherwise be eligible. We have identified residents who fit this criteria and written to them. 

Read more about the Council Tax energy rebates

Council Tax discounts, reductions and exemptions

There are a number of Council Tax discounts, reductions and exemptions available for those who meet certain criteria, including those who live alone, those with a disability and those on low income. 

Find out if you're eligible for Council Tax discounts, reductions and exemptions

Household support fund

£1.5 billion has been made available to support the most vulnerable to cover their essential daily costs, like energy bills. Eligible residents include pensioners and families with children.

Find out more about the household support fund in Surrey

Surrey crisis fund

The Surrey crisis fund is a discretionary fund run by Surrey County Council. It provides financial help to Surrey residents who have nowhere else to turn in an emergency or following a disaster. It also can provide assistance to set up a home in the community where no other funds or resources are available.

Find out more about the Surrey crisis fund