An overview of the historic plans for the regeneration of Sheerwater.
Our guide for future planning for our tree population, to ensure a consistent, high quality approach is taken to tree management across the area.
Our tree management policies highlights issues and management plans associated with both urban and woodland trees. It also includes both privately…
The Council Tax Recovery Policy outlines the full process and options available to us to recover unpaid Council Tax debt.
The Business Rates Recovery Policy outlines the full process and options available to us to recover unpaid business rates debt.
How residents living in council-owned properties can make a complaint about our housing services.
How we define a complaint and the types of housing complaints we can and cannot deal with.
You can make a complaint yourself or have someone represent you.
How we will respond to your housing complaint and the next steps.
You can appeal a decision by escalating your housing complaint to Stage 2.
