Digital usability testing group
Join our digital usability testing group and help shape how our online council services are built.
It’s important that our online services are accessible to everyone. You can help us to improve our website and other digital services by taking part in activities that show us how residents use our services.
Join our digital usability testing panel
We value different views and invite everyone with an interest in our services to join our user testing panel. Taking part in any task is optional and you can join or leave the panel at any time.
What you will do
As a website and digital tester you might:
- complete tasks online
- give your feedback on new page designs
- share your thoughts on an online service
For some tasks you may be invited to schedule time with a researcher, but others you can do in your own time.
How we will use your feedback and keep you informed
We would like to keep testing panel members updated on how we have used their views and feedback to improve our website.
If you agree to be contacted, we’ll keep in touch to let you know about changes and improvements we’ve made.
Your privacy and keeping your data safe
We follow GDPR rules to keep your personal details and data safe. Any information we keep from the research will be unnamed (anonymous) and may be shared with other local councils.