When you can expect us to attend and complete repairs in council homes.
The repairs or maintenance that we deal with urgently
You're responsible for some repairs and maintenance in your council home.
The Productivity Plan sets out what we have done in recent years and our future plans to improve service performance and reduce wasteful expenditure.
Chapter 1 of the Productivity Plan, introducing the plan.
Chapter 2 of the Productivity Plan, detailing how services are transformed to make better use of our resources.
Chapter 3 of the Productivity Plan, detailing how wasteful spend is being reduced.
Chapter 4 of the Productivity Plan, detailing the barriers that government can help to reduce or remove to help improve productivity.
