Freedom of information (FOI) requests

We maintain a publication scheme that contains information we regularly make available. We have adopted the model publication scheme from the Information Commissioner's Office.

Who we are and what we do

• Roles and responsibilities – go to borough and county responsibilities
• Organisational structure – go to council management
• Our locations and contact details – go to contact us

What we spend and how we spend it

• Financial statements and budgets – go to accounts and finance
• Statement of accounts – go to accounts and finance
• Spending reviews – go to financial spend data
• Monthly payments – go to financial spend data
• Financial audit and inspection reports – go to accounts and finance
• Members' allowances and expenses – go to councillor allowances and expenses
• Senior management salaries – go to senior council officer salaries
• Pay policy statement – go to pay policy statement
• Procurement procedures – go to council tenders and contracts
• The tendering process – go to council tenders and contracts
• Lists of contracts awarded and their value – go to council tenders and contracts

What our priorities are and how we are doing

• Internal and external organisation performance reviews – go to performance
• Audit and inspection reports – go to annual audits
• Complaints performance (housing) – go to housing complaints performance
• Housing performance – go to tenant satisfaction measures
• Population data and analysis – go to Woking population and census data

How we make decisions

• Major policy proposals and decisions and background information – go to strategies, policies and plans
• Public consultations – go to consultations
• Minutes of senior-level meetings – go to committees and meetings
• Reports and papers for consideration at senior-level meetings – go to committees and meetings

Our policies and procedures

• Delivering our services – go to performance
• Recruiting and employing staff – go to jobs and volunteering
• Records management and personal data policies – go to data protection and subject access requests
• Lists and registers – go to licensing public registers and electoral and open registers

Lists and registers

• Councillors' register of interest – go to councillors' register of interests
• List of business rate premises and applicable reliefs – go to business rates
• List of local public toilets – go to public toilets
• Public health funerals – go to arrange a public health funeral  

The services we offer

Media releases – go to newsroom

Information not included

The classes of information will not generally include information:

• which is prevented by law, or exempt under the Freedom of Information Act, or is otherwise properly to be protected from disclosure
• in draft form
• that is no longer readily available as it is contained in files that have been placed in archive storage, or is difficult to access for similar reasons

Other ways to access information

You can request information from us:

• where we cannot make information available on the website
• if you do not wish to access the information by the website

For more information, go to make a freedom of information (FOI) request.

In-person

In exceptional circumstances, some information may be available only by viewing in person. Where this manner is specified, contact details will be provided. An appointment to view the information will be arranged within a reasonable timescale.

Information will be provided in the language in which it is held or in such other language that is legally required. Where we are legally required to translate any information, we will do so.

Obligations under disability and discrimination legislation and any other legislation to provide information in other forms and formats will be adhered to when providing information in accordance with this scheme.