Request repairs in your council home

Ask us to make repairs in your home if you are a council tenant or leaseholder.

Contents

Timescales for council housing repairs

Emergency repair

Attendance within 4 hours. Made safe or completed within a further 4 hours. 

Out of hours repair

Attendance within 4 hours. Made safe or completed within a further 4 hours. 

Urgent repair

Attendance within 3 working days. 

Routine repair

Attendance within 20 working days. 

Pest control

Attendance within 24 hours. Completed within 20 working days.