Woking Borough Council Digital Action Plan
The Woking Borough Council Digital Action Plan was updated in January 2025, and is focused on delivering digital outcomes.
Workstream 5: Build digital-era capability and structures
Intended outcomes
- We are proud of our standing, in-house Digital Services team.
- All our people feel confident in their knowledge and skills around the technology they need to do their jobs.
- Our top tier leaders are educated in the impact of digital technology, and are ambassadors for technology innovation inside and outside the organisation .
- We can adapt quickly from project to project, using our standing teams to help the council prioritise and meet its needs.
- We have a mature approach to security, meaning we are able to protect our staff and residents from being exploited.
- The council becomes a destination for the digital, technology and data skills market, and is able to hire, retain and develop the best talent locally and nationally.
Progress so far
- Online digital training rolled out, staff regularly using agile methods and kanban boards.
- Regular Show and Asks.
- Full scale team and organisation restructure.
- Digital Champions led rollout of Microsoft 365. Content Champions will provide a network of staff updating and improving online content and forms.
- Digital apprentice appointed.
- Updated and mandated cyber security training, resulting in 90% reduction in staff clicking test phishing emails.
2025-2026 priorities
- Roll out wider digital training.
- Carry out a full review of our digital, data and technology pay in line with the SFIA framework, ensuring we are competitive in the industry.
- Prepare for potential unitarisation / devolution.