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Showing items 811 - 820 of 927 results
  • Tree Management Policies

    Our tree management policies highlights issues and management plans associated with both urban and woodland trees. It also includes both privately…
  • Council Tax Recovery Policy

    The Council Tax Recovery Policy outlines the full process and options available to us to recover unpaid Council Tax debt.
  • Business Rates Recovery Policy

    The Business Rates Recovery Policy outlines the full process and options available to us to recover unpaid business rates debt.
  • Gambling Act 2005 – statement of policy

    Our policy on the gambling objectives and how we apply the law locally.
  • Customer complaints

    You can register a formal complaint to us about council services.
  • Before you submit a formal complaint

    Who can complain and what counts as a complaint.
  • How to make a complaint

    Contact us to submit a formal complaint about council services.
  • How your complaint is reviewed

    Our timescales for acknowledging your complaint and sending you a response.
  • How to appeal our decision about your complaint

    To be considered for an appeal, you need to have submitted a complaint and received our response. This is known as a stage 1 complaint.
  • If you are not satisfied with how your complaint was handled

    Contact your local councillor
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Woking Borough Council


Civic Offices

Gloucester Square


Woking

GU21 6YL

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