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- Contact your local councillor
- We may see your complaint or behaviour as unreasonable.
- Our privacy statement regarding all complaints made to us.
- You can submit a housing complaint by telephone, by email or by sending us a letter.
- How we will respond to your housing complaint and the next steps.
- You can appeal a decision by escalating your housing complaint to Stage 2.
- How to get advice from the Housing Ombudsman during the process of submitting a housing complaint.
- Details of other procedures relevant to making a housing complaint.
- Notices open for public comments, published on 12 June 2025.
- Our policy on how we manage our tenancy agreement with council tenants.