This policy aims to enhance both the quality and effectiveness of Woking’s services in meeting the needs of everyone within the borough.

Our plan on how we will manage our property assets between 2024 to 2027.

Our strategy on how we will communicate and consult with our communities.

Our policy on tackling fraud.

You can register a formal complaint to us about council services.

Pay or appeal a PCN and what happens if you do not pay.

Get in touch using an online form if you have a question about our services.

HMOs are rental properties occupied by 3 or more people not part of the same household.

Freedom of information (FOI), how to make a request for information, our publication scheme and where to look for information.

You can help us plan and improve the future of our housing services.