Who can apply?
The key concession card is only applicable to those who live in Woking Borough (pay their Council Tax to Woking Borough Council) and are in receipt of any of the following means tested benefits:
- Income Support
- Universal Credit (with a household income of £16,480 or less)
- Working Tax Credit (with a household income of £16,480 or less)
- Child Tax Credit (with a household income of £16,480 or less)
- Job Seekers allowance (income based)
- Pensions Credit for seniors (guaranteed and savings)
- Employment Support Allowance (income based). If you are in receipt of ESA, but have not received an award letter, you can request it by contacting the DWP, Jobcentre Plus on 0345 608 8545 or 0845 608 8545.
If you are in receipt of the above benefits, your partner and children living at the same address will also qualify. When your child reaches 17 years old they will no longer qualify as a dependent, but can then apply for a key card in their own right, if they meet the eligibility criteria.
How to apply
Apply in person only, to:
Woking Leisure Centre, Woking Sportsbox, Eastwood Leisure Centre and Pool in the Park.
Please note: it may not always be possible to assess your application immediately - applications can take up to one week to process.
What do I need to bring?
The annual fee of £6.60.
Anyone currently in receipt of the above benefits must bring their award letter as proof of eligibility, as well as proof of residency in the borough.
Who should I contact to get the proof I need?
| Benefit name | Contact details |
|---|---|
| Income Support/Universal Credit | Department of Work and Pensions, Jobcentre Plus 0800 055 6688 www.dwp.gov.uk |
| Job Seeker Allowance (income based) | Department for Works and Pensions, Jobcentre Plus 0800 055 6688 www.dwp.gov.uk |
| Guaranteed Pensions Credit | Pensions Direct Tyneview Park, Whitley Road, Benton, Newcastle-Upon-Tyne. NE98 1BA. 0800 991 234 www.thepensionservice.gov.uk |
| Working Tax Credit | HM Revenue and Customs Tax Credit Office, Preston, PR1 4AT 0845 300 3900 www.hmrc.gov.uk |
| Employment Support Allowance | Department of Work and Pensions (DWP), Jobcentre Plus 0345 608 8545 or 0845 608 8545 www.dwp.gov.uk |
| Child Tax Credit | HM Revenue & Customs Tax Credit Office, Preston, PR1 4AT 0845 300 3900 www.hmrc.gov.uk |