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The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For council service updates, national guidance and how to contact us, click the link below.

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Create a housing services online account

Registering for a housing services online account is easy and takes just a couple of minutes.

If you’re currently on the housing register, you will be able to:

  • view and update your housing account
  • bid for properties using the new choice based lettings (CBL) system
  • view your previous bidding history.

When you have been allocated a property, you will be able to view your tenancy information via your online account.

How to create a housing services account

To get started, all you need to do is:

  • provide a valid email address, your name and address
  • create a password
  • select a memorable security question and answer
  • confirm your account via an automated email notification.

Read our instructions for creating an account

Create an account

Other benefits

Once complete, you'll also be able to view your accounts for:

  • Council Tax
  • Business rates (if applicable)
  • Housing Benefits (if applicable)