Annual canvass

Each year, we contact you between August and November.

If you have previously supplied us with an email address, we will contact you by email.

For properties where we do not have email addresses, we will send a paper form through the post.

Canvass email

We use an official email account with these details:

• the subject line will be 'Annual Canvass 2025 – Confirm your Household details NOW'
• the email will be sent from this government address: 'elections.woking.borough.council@notifications.service.gov.uk'

If you're contacted, we urge you to check your electoral details online by following the instructions provided. 

By confirming or updating your records, you’re ensuring that you remain eligible to vote in future elections.

Canvass text message

If you have not responded to the annual canvass form, you will receive a text message.

The text message will say 'WBCElections: We have sent you a canvass form in the post. Please respond now to avoid a canvasser calling at your address. Act now, http://www.householdresponse.com/woking'

Text messages are provided by the Government Digital Service, and you can find more information about how they work – GOV.UK.

Visits from our annual canvassers

For 4 weeks from Thursday 23 October 2025, you may be visited at your home by a trained canvasser. This is because you have not responded to previous emails, letters or texts. 

If you're not at home when a canvasser visits, they will leave a 'calling card' which will let you know: 

• why they visited your home
• the steps you need to take to respond

All our canvassers wear photo ID and are not allowed to enter your property.

Contact our Elections team

If you have any difficulty completing the canvass online, have a query, or need more information, please contact us.

Email: elections@woking.gov.uk
Telephone: 01483 743 860