Floods can damage your property and flood water may contain sewerage and other contaminants that are a risk to your health. You can help reduce the impact of flooding on your household by being aware of the flooding risks near your property and planning ahead.
Property owners are responsible for protecting their own properties in the event of a flood, if you’re a tenant it will be your landlord who has this responsibility.
If your home is at serious risk of flooding, we recommend having sandbags available at your property. These can be bought from local builders merchants.
Keep up to date
There are a number of resources available to keep you up-to-date on the latest situation and help you work out the flood risk to your property.
- Flood warnings for Surrey
- Find out if you’re at risk of flooding
- Sign up for flood warnings in your area
- Get flood alerts on your Facebook wall
- Follow local social media accounts and news sources
Returning to a flood damaged property
Only return to your property if there’s no police presence and the flood cordon has been removed.
- Contact your building and contents insurance company.
- Take photos or make an appointment with your insurance assessor before tidying up and repairing any damage.
- Report repairs online.
- Contact your contents insurance company.
Private rent tenants
Check your tenancy agreement and contact your contents insurance company.