Woking Borough Council Corporate Strategy – Woking For All - Effective partnerships

Chapter 4 of Woking For All, detailing our 3 priorities in creating effective partnerships.
Published: 2 April 2025

A Council that works in partnership with all communities to deliver positive outcomes and engages with residents to design more efficient and effective services.

Priority: Working with partners to deliver community priorities

Our objective: Ensuring residents continue to benefit from a range of leisure, cultural and community facilities across the borough, including through unlocking the contribution of voluntary and community groups.

We will achieve this through:

  • delivering the Community Asset Transfer Scheme to safeguard valued community assets such as centres for the community and pavilions

We have completed:

  • procuring a new leisure contractor to effectively run our leisure centres
  • working with partners to support the sustainability of community arts and culture venues

Outcomes:

  • leisure operator mobilised successfully to deliver sustainable leisure services
  • residents are engaged and have access to leisure, arts, and cultural activities
  • community assets remain available to resident groups and residents

Success measures:

  • new leisure contract commences at the end of 2025 in line with programme
  • management fee increasingly covers costs
  • centres for the community and pavilions successfully transferred to groups

Priority: A strong and sustainable economy with an enabling infrastructure

Our objective: Responsible planning and development to support local place-shaping and the delivery of well-designed homes of all tenures.

We will achieve this through:

  • adopting a sound Local Plan that facilitates the delivery of the spatial objectives of the Corporate Plan
  • adopting a Design Code to steer high quality place-making
  • implementing a new Community Infrastructure Levy (CIL) charging schedule and associated projects list

We have completed:

  • working with partners to develop proposals for Sheerwater redevelopment
  • increasing Member knowledge and awareness of statutory responsibilities in bringing forward a new Local Plan

Outcomes:

  • a Local Plan that defines the place we want Woking to be - adequate homes and opportunities for a vibrant economy
  • investment in the local area and new homes built and occupied
  • realisation of capital receipts to support the council's housing stock
  • certainty for residents around plans for new development and infrastructure
  • CIL information available to partners

Success measures:

  • new homes delivered and sale of land completed in line with timeframe
  • new Local Plan consultation stages delivered in line with project plan
  • the council passes gateway assessments set by the Planning Inspectorate
  • delivery of the infrastructure identified
  • delivery of Members training programme

Priority: Informed and consulted residents

Our objective: Reach out and listen to our communities and act on their feedback.

We will achieve this through:

  • consulting and engaging residents, partners, and businesses in relation to the development of the new Local Plan

We have completed:

  • developing a tenant engagement strategy that builds on the results of our tenant satisfaction survey
  • maximising opportunities for co-designing services with residents

Outcomes:

  • tenant satisfaction survey provides a platform to take forward suggestions and benchmark progress
  • increased future engagement
  • residents, partners, and businesses given the opportunity to engage in the shaping of their communities
  • revamped website developed taking account of resident feedback and usage

Success measures:

  • completion and adoption of a resident engagement strategy
  • follow-up survey to evidence improved outcomes
  • evidence of a high number of responses to statutory Local Plan engagement