Chapter 4 of the Housing Resident Engagement Strategy.
How we inspect private rented homes, the Housing Health and Safety Rating System, enforcement actions and costs.
We will build trust in resident services which are online by default, with extra help for those who need it.
Council staff will have access to new technology, processes and working methods.
We aim to improve service delivery by better understanding internal and external needs.
We will have the knowledge and skills to provide high-quality digital services.
We aim to make our infrastructure and systems modern, secure and interoperable.
The Woking Borough Council Digital Action Plan was updated in January 2025, and is focused on delivering digital outcomes.
Our policy on housing licensing schemes.
We aim to improve digital connectivity, capability and inclusion across the borough.
