The Civic Offices are open for essential appointments

The Civic Offices have reopened to the public for essential and pre-booked appointments only. For more information on how to access council services and contact us, click the link below.

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New automated telephone payment system live


Thursday, 5 August, 2021

From Thursday 5 August, a new touch tone automated telephone payment system will go Live. This will provide round the clock self service payment options when using your telephone keypad.

The automated telephone payment service is ideal for those who do not have online access or prefer not to submit card details online.

You can use this system to pay for:

  • Council Tax
  • Business Rates
  • Housing rents and service charges
  • Housing Benefit Overpayment
  • Parking fines
  • Sundry debtor invoices.

If there are letters in your payment reference number please use the star* key.

For all other payments, please call 01483 755855 during normal office hours.