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The Civic Offices have reopened to the public for essential and pre-booked appointments only. For more information on how to access council services and contact us, click the link below.

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Garden waste collections suspended until further notice

Date: 

Friday, 10 September, 2021

The national shortage of HGV drivers is continuing to worsen and the situation is not expected to improve for some months. This means that Joint Waste Solutions has suspended the fortnightly garden waste collection service in Woking for the foreseeable future. 

This will enable the priority services of rubbish, recycling, and food waste collections to continue to run while we have a limited number of drivers available. 

Please do not put your garden waste bin out or report your bin as missed. 

Your garden waste subscription will be extended to compensate for the missed collection and you will not be sent a renewal until the service restarts. 

Joint Waste Solutions apologises for the inconvenience this unprecedented national issue is causing. It has been working hard to keep the garden waste service running and it will continue to review staffing numbers weekly to determine when the service can restart. 

Find out more about the JWS driver shortage.

What to do with your garden waste

You can take your garden waste to a Community Recycling Centre for free. Details about the centres are on the Surrey County Council (SCC) website. Joint Waste Solutions is working with SCC to monitor queueing times and will consider extending opening hours if there is increased demand.

You could also start composting your garden waste at home. For more information including an offer to buy a discounted compost bin visit the Surrey Environment Partnership website.

Find out what what you can and can’t do with your garden waste.

How to receive garden waste service e-updates

If you would like to receive future updates about your waste collection service by email, please call the Amey Contact Centre on 03332 340 978 and ask to be added to the email list.