Woking Borough Council Digital Action Plan

The Woking Borough Council Digital Action Plan was updated in January 2025, and is focused on delivering digital outcomes.

Workstream 4: Make our infrastructure and systems modern, secure and interoperable

Connectivity is great for both residents and staff wherever they are on our estate.
We have full control over the data in all our back-office systems, and are able to extract and analyse that data to improve services.
Staff are not physically constrained as to where or how they access systems and data.
We have a clear architectural vision and roadmap.
We have a cost-efficient and resilient technology estate, centrally managed and regularly reviewed to prove value for money.
Our people have a streamlined, intuitive and seamless experience of line-of-business systems.

Rolled out SOC and SIEM, significantly increasing our security posture and resilience.
High Microsoft Secure rating.
Reviewed all security policies.
Upgraded backups and hosting arrangements.
Upgrading our connectivity speed and Wi-Fi across our estate.
Upgrading MFDs (printers and scanners).
Begin rollout of Single Sign On to ease access to applications.
All laptops are now managed devices.
Overhauled internal governance with digital representation at the Financial Control Panel, to increase effectiveness of digital decision making across the council.
Completed three audits reviewing the estate with most recommendations completed.