Essential works to our phone payments system
We're carrying out essential works to our phone system. As a result there may be temporary disruption to our phone payments. During this, you can still make payments online.
The Woking Borough Council Digital Action Plan was updated in January 2025, and is focused on delivering digital outcomes.
The Digital Action Plan focuses on delivering outcomes, not technology or structures such as ‘applications’ or ‘customer services’.
The 6 workstreams in the plan are:
They follow a similar structure to the excellent work done at Greenwich Council.