Council housing performance

My account

Find out how we perform as a landlord, including tenant satisfaction, complaints, repairs, safety and how we are improving our housing services.

Topics

Satisfaction measures we must follow and our annual Tenant Satisfaction Measures (TSMs) survey results.

How we deal with and monitor complaints from our council tenants and leaseholders.

How we deal with and monitor repairs from our council tenants and leaseholders.

Find out how we deliver repairs and how quickly they are completed.