Find out how we perform as a landlord, including tenant satisfaction, complaints, repairs, safety and how we are improving our housing services.
Topics Tenant Satisfaction Measures Satisfaction measures we must follow and our annual Tenant Satisfaction Measures (TSMs) survey results. Housing complaints performance How we deal with and monitor complaints from our council tenants and leaseholders. Repairs performance How we deal with and monitor repairs from our council tenants and leaseholders. Types of repairs and how long they take Find out how we deliver repairs and how quickly they are completed.
Tenant Satisfaction Measures Satisfaction measures we must follow and our annual Tenant Satisfaction Measures (TSMs) survey results.
Housing complaints performance How we deal with and monitor complaints from our council tenants and leaseholders.
Types of repairs and how long they take Find out how we deliver repairs and how quickly they are completed.
