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Request a repair to your council home
How to request a repair to your council home or a communal or shared space. Find out what to do before the contractor visits.
Request a repair
Request an emergency repair if the issue is a security risk or could cause harm to you, another person or to your property.
Before reporting a repair, you should know that some minor repairs are your responsibility.
View what repairs you are responsible for as a:
You can use our form to request a repair to:
- your home
- a communal or shared space
Leaseholders can also use this form to request a repair in their block or grounds.
Get help reporting a repair
If you live in our sheltered or extra care housing, get help reporting a repair from:
- your independent support officer
- on-site staff
Out of hours telephone
You can call us at any time on any day.
Telephone: 0300 373 0373
24-hour service