Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Repairs you are responsible for as a council leaseholder
We are responsible for any repairs to a building's structure, such as:
- fixtures
- service and waste pipes
- the exterior of your council home
Repairs you are responsible for
You are responsible for day-to-day repairs inside your property. Your lease agreement explains these responsibilities.
You must make sure these repairs are done correctly, as required by your lease agreement.
If you notice any repairs that are needed in a communal area, you can request that they are repaired. This includes areas such as the stairway, hall or bin stores.
Finding a tradesperson
If you are looking for a tradesperson to carry out work for you, you can get details from Buy With Confidence – GOV.UK.
Get help with small jobs in your home
For elderly, disabled or vulnerable people, we operate a handyman service for small jobs around your home, such as putting up shelves or hanging pictures. There may be a small charge for using this service.
To book an appointment:
Telephone: 0300 373 0373
Email: homelink@woking.gov.uk