Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
After you return your keys, we will inspect the property.
We will check that you have completed any repairs or other work that were your responsibility.
You may be charged if:
Any items left in the property will be disposed of. We will not store them after your keys have been returned.
You must return all keys and door entry fobs by midday on the Monday your tenancy ends.
This includes keys for your post box, shed and any outbuildings.
We may charge you an additional week's rent if you return your keys late.
Put all keys in a clearly labelled envelope marked for the attention of Woking Borough Council. Include the property address on the envelope.
Deliver the envelope to:
Woking Borough Council
Civic Offices
Gloucester Square
Woking
Surrey
GU21 6YL