Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For council service updates, national guidance and how to contact us, click the link below.

Find out more


  • What's open in Woking Welcoming you back to Woking with an up-to-date list of shops and businesses which have reopened to the public
  • I need help About Surrey's community helpline, how to access the right services, including financial support, health and wellbeing advice, food supplies and bereavement counselling
  • Self-isolation support payment If you have been told by NHS Test and Trace to stay at home and self-isolate, you may be entitled to a one-off support payment of £500
  • Neighbourhood issues Information about common neighbourhood problems including fly-tipping, smoke and bonfires, anti-social behaviour and more
  • Coronavirus FAQs The latest Government guidance about what you can and can't do
  • Staying alert and safe The latest Government guidelines on how to stay alert and social distance
  • Multi purpose community facilities Guidance on how to prepare to reopen multi-use community facilities, such as village halls and community centres
  • Sports clubs and facilities Advice from Sport England on support, funding, and reopening guidance for sports clubs and facilities
  • Domestic abuse help Local charity, Your Sanctuary, is still operating its helpline and support service during the Coronavirus pandemic
  • Funerals The latest advice on how to manage or organise a funeral related to a death from any cause during the Coronavirus pandemic
  • Coronavirus scam alerts Check the list of scams reported to trading standards which fraudsters are using the Coronavirus outbreak as an opportunity to make money
  • Online fraud and cyber crimes Government guidance on how to protect yourself online, your business and where to get help