Contact us

There are several ways to contact Woking Borough Council.

Look up our services online using the A - Z of services directory.

Report issues, apply for services and pay bills online by using the following links.

Make a payment Report issues Apply for services

For Council tenants, to pay your rent, request a repair, report antisocial behaviour or to talk to your Housing Manager, please contact New Vision Homes on 0300 373 0373 or visit

If your enquiry relates to potholes, street lighting or roadworks, you should report it online to Surrey County Council or call 0300 200 1003.

If your enquiry relates to any waste and recycling services you should visit the Joint Waste Solutions website or call Amey on 03332 340978.

Contact us online

If you wish to enquire or comment about any of our services, please use our online form. You may remain fully anonymous if you wish, and all enquiries will be dealt with in the strictest of confidence.

Complete our online form

If you do choose to supply details of how we may contact you, we will endeavour to respond to your comments or queries as soon as possible.

If you are a journalist or researcher then please visit our Media centre.

Other ways to contact us

Email us at

Telephone the main switchboard on 01483 755855 or visit the Council Offices at the following address.

Woking Borough Council
Civic Offices
Gloucester Square
GU21 6YL

Our standard opening hours are Monday to Friday 9am 4.45pm (excluding bank holidays).

Let us and other organisations know about your new contact details for free.