Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For Council service updates, national guidance and how to contact us, click the link below.

Find out more


  • PPE community appeal Can you help to supply and/or make personal protection equipment (PPE) for local healthcare workers, social workers, firefighters and volunteers?
  • I need help About Surrey's community helpline, how to access the right services, including financial support, health and wellbeing advice, food supplies and bereavement counselling
  • I want to volunteer Information about Volunteer Woking, its latest volunteering status and other community led volunteering groups
  • How to give and receive help safely Guidance on who can help and how to stay safe when helping others or receiving help from others
  • Caring for vulnerable relatives and friends Guidance for anyone who provides unpaid care to someone who is ill, disabled, injured, suffers from mental health condition or an addiction, cannot cope without your support
  • Domestic abuse help Local charity, Your Sanctuary, is still operating its helpline and support service during the Coronavirus pandemic
  • Neighbourhood issues Information about common neighbourhood problems including fly-tipping, smoke and bonfires, anti-social behaviour and more
  • Coronavirus scam alerts Check the list of scams reported to trading standards which fraudsters are using the Coronavirus outbreak as an opportunity to make money
  • Online fraud and cyber crimes Government guidance on how to protect yourself online, your business and where to get help