Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Bin collections
Find your bin collection date, what goes in each bin, order a new bin, replace a bin, report a missed bin collection.
Request an extra bin
Joint Waste Solutions can provide an extra bin for your household for a short period of time (temporarily).
Visit the Joint Waste Solutions website to apply.
Next, select 'Request a temporary additional rubbish bin' from the list of forms on that page.
You will be asked about the people who live in your household.
Your request will be assessed to see if you could reduce the amount you are throwing away by recycling more.
If there is a genuine need for an additional bin, it will be provided on a temporary basis.