You must complete the survey by 11:59pm on Sunday 17 January 2027.
The results, known as Tenant Satisfaction Measures (TSMs), are reported to the Regulator of Social Housing. We compare them with previous TSM results.
Give feedback on our housing services
The survey asks you to rate our housing services, including:
- keeping your home in good repair
- building safety
- responding to complaints
- keeping you informed
- looking after your neighbourhood
Take part in the survey
The tenant satisfaction survey takes about 10 minutes to complete.
You can submit one survey per household. You will need your tenancy reference number to verify your tenancy.
You can also complete the survey over the phone.
Telephone: 0300 373 0373 and select option 4
Monday to Friday, 9am to 5pm (except public holidays)
Ask for a printed survey
You can ask us to send you a printed survey.
Telephone: 0300 373 0373 and select option 4
Email: ResidentEngagement@woking.gov.uk
Monday to Friday, 9am to 5pm (except public holidays)
Win a voucher for telling us your views
You could also win one of five £50 vouchers for sharing your thoughts.