Make a complaint about a councillor

You will get a response saying we have received your complaint within 5 working days. 

We will let you know if we:

• can investigate your concern
• cannot investigate your concern

If we cannot investigate your concern

We will write to you giving reasons for this and no further action will be taken. We may your dismiss your complaint if:

• the person you are complaining about is no longer a councillor
• the conduct you are complaining about happened in the councillor's private life, not when they were acting as a councillor
• the conduct you are complaining about happened over a year before you complained
• you knew of the conduct you are complaining about for more than six months before you complained.

If we can investigate your concern

We will write to you to let you know the decision or actions. 

You can view or download how we manage councillor complaints. 

Taking your complaint further

If you are still not happy, you can make a complaint to the Local Government Ombudsman, who may be able to help you.

They independently investigate complaints about councils.