Report anti-social behaviour

Use the online form below to submit an anti-social behaviour (ASB) case review:

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You must provide us with your name and contact details, and either:

• details of 3 separate incidents of anti-social behaviour that you have reported
• the name(s) of any other person(s) that have reported similar incidents (with their consent) and the number of separate incidents have been met 

Who can apply for an ASB case review

You can apply for an anti-social behaviour (ASB) case review if:

• you are a victim of anti-social behaviour
• you do not feel that the incidents you reported to the police or other agencies have been dealt with

This right was introduced in the Anti-Social Behaviour Crime and Policing Act 2014 - Legislation.gov.uk.

ASB case reviews are carried out by our local community safety partnership. This includes representatives from Woking Borough Council, Surrey County Council, Surrey Police, and other local agencies or organisations. They share information, review what action has been taken and decide whether additional actions are possible.

You cannot request an ASB case review if any agency involved has given you a timeframe that has not yet expired, or if you are unhappy with the conduct of a particular agency. This should be dealt with through the agency's complaints procedure.

After you request an ASB case review

We will review the information you have provided and aim to respond within 3 working days.

We will let you know whether your case meets the criteria for a review. An ASB case review application may be rejected if it is thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious.

If a review is to take place, senior representatives from the relevant agencies will meet to discuss the issue. They will review what action has already been taken, and consider recommendations for additional action to resolve the problem.

Following the ASB case review panel meeting, you will get a written response detailing the decision of the panel.

How to appeal the panel’s decisions

If you are not satisfied with the outcome of the ASB case review, you can write to our anti-social behaviour officer.

Email: community.safety@woking.gov.uk

Address:

ASB case review
Community Safety
Woking Borough Council
Civic Offices
Gloucester Square
Woking
GU21 6YL