Renewed commitment to tackling antisocial behaviour
Ahead of ASB Awareness Week (29 June to 5 July), the council has reaffirmed its commitment to supporting victims of antisocial behaviour by renewing its pledge with national charity, ASB Help.
Antisocial behaviour can have a serious and lasting impact on individuals and communities, affecting victims’ health, wellbeing and sense of safety.
In 2025/2026, more than 200 incidents of antisocial behaviour ranging from noisy neighbours to obstructive parking were reported directly to the council’s Community Safety team. Five ASB Case Reviews were initiated by residents due to persistent and ongoing antisocial behaviour.
By signing the ASB Help Pledge, the council has committed to a range of principles, including raising awareness of the ASB Case Review process, ensuring accessibility for all residents, working collaboratively with partners, and continuously improving how cases are handled. The pledge also reinforces the importance of listening to victims and ensuring their voices are central to decision-making.
Cllr Steve Greentree, Woking Borough Council’s Portfolio Holder for Communities, said:
Antisocial behaviour can have a significant impact on people’s quality of life, and signing the pledge is our way of ensuring Woking residents feel heard and supported when they report concerns.
Anyone can request an ASB Case Review if they feel their antisocial behaviour concerns have not been addressed adequately. ASB Case Reviews are carried out in partnership with Surrey County Council, Surrey Police, and other local agencies or organisations. We share information, review what action has been taken and decide whether further actions are possible.
By signing the pledge for a further two years, the council is committing to following best practice so we can deliver better outcomes for those affected by ASB and ensure no one is left feeling ignored.
ASB Help has welcomed the renewal, highlighting Woking Borough Council’s ongoing dedication to driving improvement and consistency in how antisocial behaviour cases are managed.
A spokesperson for ASB Help said: “We are delighted that Woking Borough Council has renewed its commitment to strengthening its ASB Case Review process. This ensures that victims of persistent antisocial behaviour receive the support they need, regardless of where they live.”
Residents who are experiencing ongoing antisocial behaviour and feel their case has not been resolved are encouraged to find out more about the council's ASB Case Review process.
Read more information about how we deal with antisocial behaviour