Coronavirus information

The Civic Offices remain closed to the public. We're continuing to deliver services to the community. For council service updates, national guidance and how to contact us, click the link below.

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Homesafe Plus services

Community alarm

An alarm unit and pendant which provides you with support and assistance at the touch of a button. The alarm links to a local monitoring centre where operators are available 24 hours, seven days a week to arrange the help you require should you feel unwell or need assistance.

Temporary key safe

A padlock shaped device can be easily secured to the outside of your property, which safely stores a front door key. The key safe is pre-programmed with a code to enable access to the key. Access to your property can be gained by carers, the community meals service and the emergency services, if necessary.

Community meals

A nutritiously balanced meal will be delivered to your door each day. All community meals are delivered between 11am and 2.30pm, hot and ready to eat. The service caters for a wide range of dietary and cultural requirements. Additional courses including breakfast and tea packs may be available and you can discuss this when your first meal is delivered.

Home assessment

A member of staff will visit you to carry out a health and safety check on your home environment and make recommendations for additional support to enable more independent living.

Handyperson service

The handyperson service provides a range of assistance to allow you to live in safety and comfort at home. The handyperson can offer the following services:

  • minor aids and adaptations eg grab rails and half steps
  • essential repairs eg small electrical and plumbing jobs
  • home security eg installation of permanent key safes and door locks
  • home safety checks eg securing rugs, carpets and wires
  • small and general DIY jobs.

Social prescribing

A wellbeing adviser will visit you to discuss social, recreational and non-medical support, and activities which could improve your health and wellbeing.

Housing and homelessness

If you are homeless or threatened with homelessness within 56 days a member of our housing options team will be in touch to discuss this with you.

Home improvement

Longer term home improvements and major adaptations, such as wet room installations and stair lifts, may be possible subject to an eligibility assessment.

Community services

There are additional community support services that may be available, such as access to community transport and centres for the community.