We investigate problems reported to us about private landlords and rented properties.
Housing Health and Safety Rating System (HHSRS)
We use the national Housing Health and Safety Rating System (HHSRS) – GOV.UK to check the safety of privately rented homes.
We check homes for:
- the chance of harm
- how serious the harm would be
Each risk found is given a score. Category 1 hazards are the most serious and we must take action.
For more information, go to HHSRS definition of hazards – Shelter England.
How we will work with landlords
We will help you get your private rented property safe for your tenants.
We will tell you:
- what the hazards are
- how to fix them
- by when
We may take enforcement action against landlords if:
- the risks found are very serious and dangerous
- you do not fix the hazards listed
- you do not fix the hazards to a safe standard
