Help paying your housing rent

We will start a legal process if you:

• ignore our actions to contact you  
• do not follow the agreed payment plan

What may happen if our legal action is successful

Legal action could result in you:

• losing your home through eviction
• being given a County Court Judgement (CCJ)
• not being housed by other councils or landlords

A CJC can badly affect your applications for credit and store, cars, mobile phone contracts and more.

Formal Notice of Arrears

If the debt remains unpaid, we may issue a Notice Seeking Possession or a Notice to Quit.

This formal notice gives you a deadline to clear the debt or make arrangements to pay.

Court action

If no payment is made, we may apply to the court for a possession order.

You will receive a court summons with the date of your hearing.  

We strongly recommend that you attend the court hearing.

The court hearing will explain why you have not paid your rent and your plan to repay us.

Court hearing

At the hearing, the court will decide if it should agree a possession order. This will be based on the evidence presented by you and us.

The court may give you extra time to pay or delay the order if you agree to a payment plan.

Possession order

If the court approves a possession order, you may be legally required to leave your home in a period of time specified by the court.

Failing to leave by the deadline could result in eviction.

Bailiff eviction

If you remain in the property after the possession order deadline, we can apply for an eviction warrant.

Bailiffs will be asked to remove you from the property.