Apply for sheltered housing

Sheltered housing for residents with medical or social needs.

Sheltered housing could suit you if you want to lead an independent life in a supported and friendly environment. 

Our schemes can accommodate:

  • individuals
  • couples
  • most wheelchair users
  • those who need access to lifts

It's also a good option if you're looking to live in a smaller home that's easier to manage.

Who can apply

To be eligible for sheltered housing, you must:  

  • have certain medical or social needs – these will be assessed by us
  • be a current council tenant or a resident listed on our housing register

How to apply

Complete the online form below to find out if you're eligible to join our housing register.

Start now

If you would like a paper application, contact us. 

Email: housingneeds@woking.gov.uk 
Telephone: 01483 743 925

Facilities and services

Our sheltered housing schemes offer:  

  • self-contained flats with private kitchens, bathrooms, living areas and bedrooms
  • lift access
  • shared facilities, including sitting rooms and laundry washing
  • access to additional care services at an extra cost

Additional care services on-site

Personal alarm service

Careline is the name of our monthly paid for service which keeps you connected to an emergency 24-hour team. 

For more information, go to personal alarm services.

Independent living support service

To help you to live independently, we can arrange for a member of our team to visit you to:

  • see you on a regular basis
  • help you understand and complete paperwork
  • arrange any health appointments, such as district nurses, doctors and social care home care
  • find other organisations to help you
  • report housing repairs if needed

They do not offer:

  • personal care services, such as washing and dressing
  • extra support for longer term illnesses or medical issues
  • help with your money, bank accounts and bills
  • help taking medication

This service can be paid for weekly, monthly or every 6 months.

Locations

Our sheltered housing schemes are located in:

  • Byfleet – Stream Close, Sutton Avenue and Shires House
  • Central Woking – Vale House
  • Horsell – Bridge Court
  • Knaphill – Broadway House
  • Old Woking – Priors Croft
  • St Johns – Nightingale Court and Nottingham Court

We also run a supported housing scheme for vulnerable or frail residents with extra care needs.