The step by step template is primarily navigation and not a content format. It’s not designed to replace or compete with guidance.
When to use this template
Use this template to represent end-to-end journeys that:
- have specific start and end points
- require the user to interact with several pieces of guidance or transactions
- require the user to complete tasks in a specific order
Step by steps can span guidance and transactions that belong to more than one service.
Examples
Examples of this template are:
When not to use this template
Do not use this template:
- when a user only needs to read guidance and not take a particular action
- when the guidance or services that make up the journey aren’t on Woking.gov.uk
- when the journey isn’t linear, for example if you just want to present users with a series of options or to bring together related tasks
Example of when not to use this template
We wouldn’t create a step by step to help users decide what kind of payment option they want to use, because it’s not a linear journey, it’s just a collection of options. But we could create one about applying for a dropped kerb, and one of the tasks might be paying the fee (with options .
How it works
Watch the LGD how-to video on YouTube to learn how this template works.
Help improve this template
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