Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Pay your council home rent
Pay your council home rent by cash
If you pay by cash, you will need the letter we sent you.
The letter will include:
- our bank details
- your rent payment reference number (starts with 50 and has 11 digits)
- the amount you need to pay each week
Request a pay by cash letter
You can request a pay by cash letter by contacting us.
Email: housingincome@woking.gov.uk
Telephone: 0300 373 0373
Monday to Friday, 9am to 5pm (except public holidays)