Get help if you are struggling to pay your council home rent

Get support if you're struggling to pay your council home rent, including help with benefits, budgeting, money management and free debt advice.

Overview

If you're struggling to pay your rent and have a low income, you should check if you can get benefits to help you.

Check if you are eligible for benefits.

Contact us for help and advice

If you are struggling to pay your council home rent or have money worries, you should contact us. 

You can contact us online

Start now

Other ways to contact us for help and advice

You can contact us by telephone.

Telephone: 0300 373 0373 
Monday to Friday, 9am to 5pm (except public holidays)

How we may be able to help

By contacting us, we can work with you to:

  • set up a repayment plan to clear the amount owed
  • provide advice on claiming welfare benefits
  • signpost you to the most appropriate organisation to help manage your debt
  • advise where you can get independent advice from specialist debt organisations