Problems with forms, services and emails
You might have problems using our online forms, accessing services or getting emails from us. You can call us if it's an emergency. We apologise for the disruption.
Crisis and Resilience Fund: Housing Payments (CRF-HP)
Apply for housing payments which gives you financial support with rent, housing costs or Council Tax.
If you disagree with a Crisis and Resilience Fund Housing Payments decision
Requests asking us to reconsider our decision must be made in writing within one month of the date on the decision letter.
You can disagree with:
- our decision not to give payment
- the amount decided
- the length of time the payment will be given
There is no right to appeal to an independent tribunal.
If you have any questions about Discretionary Payments, use our online form to contact the Benefits team.