This policy aims to:
- keep residents, staff and visitors safe
- balance safety with independence
- apply the rules fairly and consistently across our housing
It applies to:
- our tenants and leaseholders
- anyone who uses, stores or charges a mobility scooter, e‑bike or e‑scooter in our homes or communal areas
- council staff responsible for managing housing, health and safety and fire safety
The policy sets out:
- how tenants must ask for permission before buying or using a mobility scooter
- where mobility scooters can and cannot be stored or charged
- the fire safety rules that apply to communal areas, escape routes and lifts
- when we may provide designated mobility scooter storage areas and charge for their use
- what safety checks are required, including PAT testing and fire risk assessments
- residents’ responsibilities for safe use, charging, maintenance and insurance
- how we use personal evacuation plans and person‑centred fire risk assessments to support residents
- our position on e‑bikes and e‑scooters, including that we do not allow them to be stored in homes or communal areas because of fire risk
- how we consult residents, consider equality impacts and review the policy to make sure it stays up to date
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