Environmental information requests (EIR)
Your right to ask for any information we hold relating to the environment, including how to make a request.
The law gives you the right to ask for information we hold that's related to the environment.
Any requests for information about environmental matters are dealt with under the The Environmental Information Regulations 2004.
Before you make a request
Environmental information includes:
- planning
- waste management
- pollution
You might not need to make a request under the Environmental Information Regulations to get the information you want.
We maintain a publication scheme that contains information we regularly make available. You might be able to find the information you want by checking our publication scheme.
Make an EIR request
You can make an EIR request by email, in writing or by calling us:
Email: foi@woking.gov.uk
Telephone: 01483 755 855
Write to:
Environmental Information Regulations request
Woking Borough Council
Civic Offices
Gloucester Square
Woking
GU21 6YL
What to include
A valid request for information should:
- include your name and address (or email address) so we can respond
- clearly describe the information that you want
- focus on the information you really want to see
EIR search fees
There is a fee of £175 for an EIR search.
Once you have made a request under EIR, we will contact you to make payment before we can provide the information.
When you'll get a response
You should get the information within 20 working days.
We'll either provide the information you requested or explain why the information cannot be made available. Some information such as personal data or commercially sensitive information may be exempt.
Review and complaints
Complaints regarding the way in which requests under the Environmental Information Regulations have been dealt with should be sent in writing to the FOI team.
If you are dissatisfied with our response, you have the right to apply to the Information Commissioner's Office (ICO) for a decision.
For more detailed information relating to both the Freedom of Information Act 2000 and the Environmental Information Regulations 2004 visit the Information Commissioner's Office website.